Terms of Service
Effective Date: 10/31/2025
Welcome to Cascadia Roots! By using our website, placing an order, or interacting with us in any way, you agree to the following terms, crafted with care, just like our products.
1.
Orders & Payments
All prices are listed in USD. When you place an order, you’re agreeing to pay the total amount listed at checkout. We accept major credit/debit cards, digital pay, and other secure methods as made available at the time of purchase.
Once your order is placed, we’ll do our best to ship it out fast. Please double-check your shipping info, wrong addresses make Mother Nature sad (and might cause delays).
2.
Shipping & Delivery
We ship all orders from our Oregon facilities. You’ll receive a confirmation email with tracking once your order is on its way. Shipping times vary depending on location and carrier. We’re not responsible for delays caused by postal services, angry gnomes, or acts of nature.
3.
Returns & Refunds
We want you to love your skincare, seriously. If there’s an issue with your order, contact us at cascadiaroots@gmail.com within 14 days of delivery. While we can’t accept returns on opened products (because, ew), we’ll always do our best to make things right.
4.
Product Disclaimer
Our products are made with natural, plant-based ingredients and formulated for external use only. While we love our blends, we’re not doctors, and we don’t make medical claims. Always patch test first, especially if you have sensitive skin or allergies.
If irritation occurs, discontinue use and consult a professional. (And maybe don’t use anything new during Mercury retrograde. Just sayin’.)
5.
Privacy
We value your trust and protect your data with care. You can read our full Privacy Notice for all the juicy (but respectful) details.
6.
Intellectual Property
All content, including product names, descriptions, images, logos, and branding, is the property of Cascadia Roots and may not be used without permission. No swiping our stuff, it’s bad karma.
7.
Right to Refuse or Cancel Orders
We reserve the right to cancel or refuse service to anyone at any time for any reason, including, but not limited to: suspicious activity, stock shortages, or if you were really mean to your mom.
8.
Changes to These Terms
We may update these terms from time to time. If we do, we’ll update the date at the top of this page. Continued use of our site = agreement to the new terms.
Questions?
Contact us at cascadiaroots@gmail.com and we’ll get back to you faster than you can say “Calm Your Tits spray.”